Only certain versions of IBM i Access for Windows (predecessor products include IBM iSeries Access for Windows and IBM AS/400 Client Access) are supported on Windows 7 and Windows 2008, and specific IBM Service Pack and Microsoft fixes required.
There are a long list of known incompatibilities and problems with older unsupported releases on Windows 7 and Windows 2008, and the solution to many IBM i Access problems on Windows 7 and 2008 is “Upgrade to a supported release”.
The follow up questions are often “Where can I find information about supported releases?”, and then “Where can I download the latest version?”
The links at the bottom of this article answer both questions.
Note that since IBM i Access for Windows is licensed software, there is no “public” download location. If you are an IBM customer set up for Entitled Software Support (ESS), or for Passport Advantage, you can download the product (or product refreshes) at no cost.
If you aren’t signed up for ESS (and you probably should!), contact IBM Customer Support or your IBM Business Partner for help. If all else fails, you can order physical media shipped to you for a small charge. See the ordering link below for instructions.
The main product web site is http://www-03.ibm.com/systems/power/software/i/access/
In this article, I’ve provided all of the specific links you need, in one place, to help you select the appropriate version, install, upgrade, select the correct service packs, and order the correct products (including download instructions).
Finally, note that documentation related to Windows 7 generally applies to Windows 2008, too – even if it is not specifically mentioned.
Supported IBM i Access for Windows / Windows OS combinations:
Supported IBM i Access for Windows / host OS release combinations:
IBM i Access for Windows Service Packs:
How to obtain newer versions of IBM i Access for Windows, usually at no charge:
Links to IBM i Access Informational APARs, including APARs containing Windows OS specific information:
If you need help with a specific problem, Contact Us.